Submit A Claim
InterWest Emergency Claims Reporting
During Business Hours (M-F 8:30 am to 5:00 pm PT)
If your loss or accident has occurred during business hours please contact our Claims Department at (800) 444-4134 to report the loss.
After Business Hours
In the event of a loss or accident occurring after business hours, please contact your carrier directly. On this page you will find a link to the 24/7 emergency claim reporting information for the majority of our carriers.
In the event of an after-hours catastrophic loss involving severe injuries or major destruction of your property contact:
Dan DiMeo
Director, Property & Casualty Claims
(530) 519-3265Deborah Bolman
Claims Consultant
(916) 609-8359Doug Tackett
Property & Casualty Claims Consultant
(209) 595-8927
Please remember:
- Call 911 or engage emergency services if necessary.
- Contact your carrier as soon as possible so that they can assist you with the initial processing.
- Take necessary precautions to prevent further loss to your property. Insurance policies may not cover ensuing damage if you have not taken reasonable steps to protect against subsequent damage.
- Take pictures to document the damage or accident scene.
- Consider other alternatives.
- Do not discard damaged property without the approval of your adjuster. If it appears that the loss or accident may be the result of the negligence of a 3rd party, please gather as much information about the responsible party as possible as your insurance carrier may need to pursue recovery.
- Make only necessary emergency repairs – do not repair or replace anything without first obtaining instructions from your adjuster as your insurance carrier’s visual inspection or your loss and approval may be necessary to initiate repairs
- Do not rush into repairs or rebuilding without first considering other alternatives.
Carrier Reporting Information
| Carrier | Contact Information |
| AEGIS | (800) 233-2160 |
| AIG | (877) 399-6442 |
| Allianz Global | (800) 870-8857 |
| American Commercial – Am Trust | (866) 272-9267 |
| American States | See Safeco |
| Am Trust | (866) 272-9267 |
| Arch Insurance | (877) 688-2724 |
| ASDA Claims | (916) 607-6360 (916) 548-8283 |
| Bellingham (National Claims Management) | (800) 433-6466 |
| Berkley Fin Secure | (866) 539-3995 Opt 3 After hour Claim Reporting – (800) 634-1617 |
| California Fair Plan | (800) 339-4099 |
| Canal | (800) 452-6911 |
| Chubb | (800) 252-4670 – Commercial & Personal |
| CIBA | (818) 645-1079 |
| CIG/California Capital Insurance | (800) 986-9974 – Commercial & Personal |
| CNA | (800) 262-2727 |
| Colony Ins | (800) 456-8458 |
| Deans & Homer | (800) 834-9801 |
| Encompass | (800) 588-7400 |
| Fidelity National Insurance Company/ Wright Flood | (800) 725-9472 (Wright Flood) |
| Financial Ind/Unitrin/Kemper Commercial | (800) 456-1919 Kemper |
| Fireman’s Fund/Allianz (Commercial) | (888) 347-3428 |
| Fireman’s Fund/Chubb (Personal) | (800) 252-4670 Chubb |
| Foremost | (800) 752-2461 AARP Motorcyle and Mobile Homes / 800-527-3907 Foremost Commercial Claims |
| Glatfelters (Rural Special Districts) | (800) 233-1957 |
| Golden Eagle/Liberty Mutual/Wausau | (800) 362-0000 |
| GuideOne | (800) 688-3714 |
| Hanover (Mass Bay) | (800) 628-0250 |
| Hartford | (800) 327-3636 – Commercial |
| Hartford Steam Boiler | (888) 472-5677 |
| Kemper – Personal Lines | (888) 252-2799 |
| Liberty Mutual/Golden Eagle/Wausau | (888) 951-3200 |
| Mitsui Sumitomo | (866) 676-6872 |
| NIP Group | (866) 391-9675 |
| National Flood | (800) 759-8656 |
| Nationwide | (800) 421-3535 (800) 282-1446 |
| Nationwide Agri Business | (800) 228-6700 |
| Nationwide Private Client | (855) 473-6410 |
| OneBeacon Agri Business | (800) 777-0078 |
| PMA Companies | (888) 476-2669 |
| Philadelphia Insurance | (800) 765-9749 |
| Progressive | (800) 274-4499 |
| QBE/OneBeacon Ag | (800) 777-0078 |
| Safeco | (800) 332-3226 |
| Sentry | (800) 473-6879 |
| Travelers | (800) 238-6225 |
| United Fire Group | (800) 343-9131 |
| Zenith Ag | (877) 581-8237 |
| Zurich | (800) 987-3373 |
Service Providers
For after-hours claim emergencies, immediately contact a local contractor or emergency cleaning and restoration service to secure the property and report your claim to your insurance carrier. If your insurer doesn’t have an after-hours claims service, take the necessary steps to protect your property from further damage and contact our claims department the next business day.
Listed below are a few 24/7 Cleaning and Restoration companies that may be available in your local area:
- ATI Restoration
24-hour Emergency Response
(800) 400-9353
www.ATIrestoration.com - Cleanrite-Buildrite (serving Sacramento to Oregon border)
(800) 870-0030
www.cleanrite-buildrite.com - Coit (800) 367-2648
- ServPro – serving Sacramento to Oregon border (530) 899-9141
Other locations – (800) SERVPRO