We are actively recruiting an Account Manager in our Employee Benefits Department to join the dynamic InterWest team! The Account Manager maintains effective client and carrier relationships, supports the sales process for new and renewal business with focus on client retention, follows department and agency standards, and upholds our organization’s vision, mission, and guiding principles. The Account Manager is expected to develop and demonstrate an understanding of the sales process, leadership potential and the aptitude to be successful as an Account Manager.

This position will be based in our Chico, Roseville, or Sacramento office.

InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients’ financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases.

We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be.

Our team is comprised of talented professionals who:

• thrive in a high energy organization
• have a desire to provide the highest quality of customer service
• are committed to giving back to the communities in which we work and live
• maintain the highest ethical standards
• enjoy a culture that encourages life-work balance
• value an inclusive, diverse work environment

ESSENTIAL FUNCTIONS:

Develops effective client relationships by:

• Maintaining consistent and continuous communication with assigned clients.
• Providing prompt and courteous service and assistance to clients as needed.
• Meeting or surpassing customer service expectations in accordance with agency and department standards and workflows.
• Providing needed information to clients, carriers, brokers and other internal personnel.

Performs or assists with account administration by:

• Engaging in the service process in tandem with a broker to successfully support the client by establishing best practices and meeting the service expectations of clients in accordance with the Employee Benefits standards and workflows.
• Completing client servicing tasks related to new business set up and applications, renewal applications, and policy research.
• Maintaining current and accurate client data in the Agency Management System.
• Assisting in account processing, installing new policies and ordering client materials.
• Assisting clients in daily administrative issues, enrollments, claim problems.
• Coordinating open enrollment meetings as needed.
• Marketing new business and renewals.

Ensures the accuracy and value of service to clients by:

• Maintaining timeliness and completeness of work when interacting with clients, agency, and carrier personnel to minimize potential for errors and omissions claims.
• Maintaining competency and knowledge of client data including policy information, significant dates and deadlines, and changes to client records.
• Developing and/or maintain experienced understanding of insurance industry and products offered.
• Understanding coverage and terms related to clients’ policies.
• Escalating client issues to supervisor and advising the broker on client issues as appropriate.
• Providing needed information to clients, carriers, brokers and other internal personnel on a timely basis.
• Attending and participating in InterWest’s department or industry-specific practice group.
• Participating in seminars, webinars and other training to maintain required skill levels and further develop career and industry knowledge.

Manages required annual continuing education and renewal of Life-Only, Accident and Health Agent license.

MARGINAL FUNCTIONS

• Printing and collating client materials.

JOB QUALIFICATIONS

• Education: High school diploma required; some college level coursework preferred. 
• Experience: 1+ years’ work experience in the insurance industry or related field.
• Licensing: Active Life-Only, Accident and Health Agent license.

The estimated starting compensation range for this full-time position is $47,500 – $70,000 annually, plus benefits. Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

We are actively recruiting for an experienced Commercial Lines Account Manager to join the InterWest team. This role will be working on a book of business consisting of Outdoor Recreation, Sports & Leisure, and Restaurants. This position requires an Account Manager who can provide high-level client service and the ability to develop and articulate innovative strategies to address the unique insurance needs of our clients. This role is also responsible for enhancing and solidifying client retention.

This position can be based in our Chico, Hollister, Merced, Redding, Roseville, Sacramento, Truckee or Woodland offices.

InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients’ financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases.

We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be.

Our team is comprised of talented professionals who:

• thrive in a high energy organization
• have a desire to provide the highest quality of customer service
• are committed to giving back to the communities in which we work and live
• maintain the highest ethical standards
• enjoy a culture that encourages life-work balance
• value an inclusive, diverse work environment

Job duties and Responsibilities:

The essentials and responsibilities for the position include the items listed below. Other duties and responsibilities may be assigned.

• Maintain consistent and continuous communication with assigned clients, including tasks related to new business set up and applications, renewal applications and marketing
• Experienced understanding of insurance industry a basic understanding of the overall company
• Apply experienced knowledge and understand the extent and terms of the coverage offered
• Engage in the service process in tandem with a Broker to successfully support the client by establishing best practices and meet the service expectations of clients in accordance with the Commercial Lines Standards and workflows
• Maintain current and accurate client data in the Agency Management System
• Maintain timeliness and completeness of work when interacting with clients, agency, and carrier personnel to minimize potential for errors and omissions claims
• Account processing including, but not limited to review of quotes, policy changes and endorsement processing, preparing proposals, binding coverage, basic insurance related contract review, preparing certificate templates and correct policy forms, invoicing, premium financing and confirming policy accuracy for delivery to client, and processing final audits
• Resolve issues relating to accounting or client billing
• Review and process pending cancellations and final cancellations
• Escalate client issues to Supervisor or advise the Broker on client issues as appropriate
• Provide needed information to clients, carriers, Broker and other internal personnel
• Regular attendance and participation in InterWest’s industry specific practice groups (if applicable)
• Participate in seminars/webinars and other trainings to maintain required skill levels and further develop career and industry knowledge
• Work towards a designation such as CISR or equivalent
• Maintain required continuing education annually to ensure renewal of Property and Casualty Broker-Agent License

Job Qualifications:

• 3+ years insurance account management experience
• Education – High school diploma required
• Excellent organization and prioritization skills
• Strong mathematical and analytical skills
• Excellent written and oral communication skills

Required Certification – Property and Casualty Broker-Agent License

The estimated starting compensation range for this full-time position is $47,500 – $80,000 annually, plus benefits. Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

 

 

We are actively recruiting for an experienced Commercial Lines Account Manager to join the InterWest team. This position will be working on an agriculture (Ag) book of business. This position requires an Account Manager who can provide high-level client service and the ability to develop and articulate innovative strategies to address the unique insurance needs of our clients. This role is also responsible for enhancing and solidifying client retention.

This position can be based in our Chico, Hollister, Merced, Redding, Roseville, Sacramento, or Truckee offices.

InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients’ financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases.

We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be.

Our team is comprised of talented professionals who:

• thrive in a high energy organization
• have a desire to provide the highest quality of customer service
• are committed to giving back to the communities in which we work and live
• maintain the highest ethical standards
• enjoy a culture that encourages life-work balance
• value an inclusive, diverse work environment

Job duties and Responsibilities:

The essentials and responsibilities for the position include the items listed below. Other duties and responsibilities may be assigned.

• Maintain consistent and continuous communication with assigned clients, including tasks related to new business set up and applications, renewal applications and marketing
• Experienced understanding of insurance industry a basic understanding of the overall company
• Apply experienced knowledge and understand the extent and terms of the coverage offered
• Engage in the service process in tandem with a Broker to successfully support the client by establishing best practices and meet the service expectations of clients in accordance with the Commercial Lines Standards and workflows
• Maintain current and accurate client data in the Agency Management System
• Maintain timeliness and completeness of work when interacting with clients, agency, and carrier personnel to minimize potential for errors and omissions claims
• Account processing including, but not limited to review of quotes, policy changes and endorsement processing, preparing proposals, binding coverage, basic insurance related contract review, preparing certificate templates and correct policy forms, invoicing, premium financing and confirming policy accuracy for delivery to client, and processing final audits
• Resolve issues relating to accounting or client billing
• Review and process pending cancellations and final cancellations
• Escalate client issues to Supervisor or advise the Broker on client issues as appropriate
• Provide needed information to clients, carriers, Broker and other internal personnel
• Regular attendance and participation in InterWest’s industry specific practice groups (if applicable)
• Participate in seminars/webinars and other trainings to maintain required skill levels and further develop career and industry knowledge
• Work towards a designation such as CISR or equivalent
• Maintain required continuing education annually to ensure renewal of Property and Casualty Broker-Agent License

Job Qualifications:

• 5+ years insurance account management experience
• Ag insurance experience is a plus
• Education – High school diploma required
• Excellent organization and prioritization skills
• Strong mathematical and analytical skills
• Excellent written and oral communication skills

Required Certification – Property and Casualty Broker-Agent License

The estimated starting compensation range for this full-time position is $47,500 – $75,000 annually, plus, benefits. 

Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

We are actively recruiting for an experienced Commercial Lines Account Manager to join the InterWest team. This position will be working on a construction book of business. This position requires an Account Manager who can provide high-level client service and the ability to develop and articulate innovative strategies to address the unique insurance needs of our clients. This role is also responsible for enhancing and solidifying client retention.

This position can be based in our Chico, Hollister, Merced, Redding, Roseville, Sacramento, Truckee or Woodland offices.

InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients’ financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases.

We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be.

Our team is comprised of talented professionals who:

• thrive in a high energy organization
• have a desire to provide the highest quality of customer service
• are committed to giving back to the communities in which we work and live
• maintain the highest ethical standards
• enjoy a culture that encourages life-work balance
• value an inclusive, diverse work environment

Job duties and Responsibilities:

The essentials and responsibilities for the position include the items listed below. Other duties and responsibilities may be assigned.

• Maintain consistent and continuous communication with assigned clients, including tasks related to new business set up and applications, renewal applications and marketing
• Experienced understanding of insurance industry a basic understanding of the overall company
• Apply experienced knowledge and understand the extent and terms of the coverage offered
• Engage in the service process in tandem with a Broker to successfully support the client by establishing best practices and meet the service expectations of clients in accordance with the Commercial Lines Standards and workflows
• Maintain current and accurate client data in the Agency Management System
• Maintain timeliness and completeness of work when interacting with clients, agency, and carrier personnel to minimize potential for errors and omissions claims
• Account processing including, but not limited to review of quotes, policy changes and endorsement processing, preparing proposals, binding coverage, basic insurance related contract review, preparing certificate templates and correct policy forms, invoicing, premium financing and confirming policy accuracy for delivery to client, and processing final audits
• Resolve issues relating to accounting or client billing
• Review and process pending cancellations and final cancellations
• Escalate client issues to Supervisor or advise the Broker on client issues as appropriate
• Provide needed information to clients, carriers, Broker and other internal personnel
• Regular attendance and participation in InterWest’s industry specific practice groups (if applicable)
• Participate in seminars/webinars and other trainings to maintain required skill levels and further develop career and industry knowledge
• Work towards a designation such as CISR or equivalent
• Maintain required continuing education annually to ensure renewal of Property and Casualty Broker-Agent License

Job Qualifications:

• 5 years insurance account management experience
• Education – High school diploma required
• Excellent organization and prioritization skills
• Strong mathematical and analytical skills
• Excellent written and oral communication skills

Required Certification – Property and Casualty Broker-Agent License

The estimated starting compensation range for this full-time position is $47,500-$90,000 annually, plus benefits. 

Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

We are actively recruiting for an experienced Commercial Lines Account Manager to join the InterWest team. This role will be working on a generalist book of business. This position requires an Account Manager who can provide high-level client service and the ability to develop and articulate innovative strategies to address the unique insurance needs of our clients. This role is also responsible for enhancing and solidifying client retention.

This position can be based in our Chico, Hollister, Merced, Redding, Roseville, Sacramento, Truckee or Woodland offices.

InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients’ financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases.

We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be.

Our team is comprised of talented professionals who:

• thrive in a high energy organization
• have a desire to provide the highest quality of customer service
• are committed to giving back to the communities in which we work and live
• maintain the highest ethical standards
• enjoy a culture that encourages life-work balance
• value an inclusive, diverse work environment

Job duties and Responsibilities:

The essentials and responsibilities for the position include the items listed below. Other duties and responsibilities may be assigned.

• Maintain consistent and continuous communication with assigned clients, including tasks related to new business set up and applications, renewal applications and marketing
• Experienced understanding of insurance industry a basic understanding of the overall company
• Apply experienced knowledge and understand the extent and terms of the coverage offered
• Engage in the service process in tandem with a Broker to successfully support the client by establishing best practices and meet the service expectations of clients in accordance with the Commercial Lines Standards and workflows
• Maintain current and accurate client data in the Agency Management System
• Maintain timeliness and completeness of work when interacting with clients, agency, and carrier personnel to minimize potential for errors and omissions claims
• Account processing including, but not limited to review of quotes, policy changes and endorsement processing, preparing proposals, binding coverage, basic insurance related contract review, preparing certificate templates and correct policy forms, invoicing, premium financing and confirming policy accuracy for delivery to client, and processing final audits
• Resolve issues relating to accounting or client billing
• Review and process pending cancellations and final cancellations
• Escalate client issues to Supervisor or advise the Broker on client issues as appropriate
• Provide needed information to clients, carriers, Broker and other internal personnel
• Regular attendance and participation in InterWest’s industry specific practice groups (if applicable)
• Participate in seminars/webinars and other trainings to maintain required skill levels and further develop career and industry knowledge
• Work towards a designation such as CISR or equivalent
• Maintain required continuing education annually to ensure renewal of Property and Casualty Broker-Agent License

Job Qualifications:

• 3+ years insurance account management experience
• Education – High school diploma required
• Excellent organization and prioritization skills
• Strong mathematical and analytical skills
• Excellent written and oral communication skills

Required Certification – Property and Casualty Broker-Agent License

The estimated starting compensation range for this full-time position is $47,500 – $75,000 annually, plus benefits.

Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

 

We are actively recruiting for an Assistant Account Manager, to join the InterWest Team, in our Commercial Lines Department! The Assistant Account Manager position is an intermediate position for licensed individuals that will provide support to multiple Account Managers in the daily servicing of their book of business.

The Assistant Account Manager develops and demonstrates an understanding of the sales process and supports the sales process for new and renewal business. This position will maintain effective client and carrier relationships by providing exceptional customer service with a focus on client retention within the Commercial Lines department.

This position can be based in our Chico, Hollister, Merced, Roseville, Sacramento or Woodland offices.

InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients’ financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases.

We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be.

JOB DUTIES AND RESPONSIBILITIES

The essentials and responsibilities for the position include the items listed below. Other duties and responsibilities may be assigned.

• Maintain consistent and continuous communication with assigned clients, including tasks related to new business set up and applications, renewal applications and marketing
• Introductory understanding of insurance industry and a basic understanding of the overall company
• Apply knowledge and understand the extent and terms of the coverage offered
• Engage in the service process in tandem with a Broker or experienced Account Manager to successfully support the client by establishing best practices and meet the service expectations of clients in accordance with the Commercial Standards and workflows
• Maintain current and accurate client data in the Agency Management System
• Maintain timeliness and completeness of work when interacting with clients, agency, and carrier personnel to minimize potential for errors and omissions claims
• Account processing including, but not limited to review of quotes, policy changes and endorsement processing, preparing proposals, binding coverage, basic insurance related contract review, preparing certificate templates and correct policy forms, invoicing, premium financing and confirming policy accuracy for delivery to client, and processing final audits
• Resolve issues relating to accounting or client billing
• Review and process pending cancellations and final cancellations
• Escalate client issues to Supervisor or advise the Broker on client issues as appropriate
• Provide needed information to clients, carriers, Broker and other internal personnel
• Regular attendance and participation in InterWest’ s industry specific practice groups (if applicable)
• Participate in seminars/webinars and other trainings to maintain required skill levels and further develop career and industry knowledge
• Maintain required continuing education annually to ensure renewal of Property & Casualty Broker-Agent License

JOB QUALIFICATIONS

• Education: High school diploma or equivalent
• Experience:  Often has 2 or less years’ experience involving knowledge of the principals, practice, and techniques of commercial insurance administration and products.
• Licensing: Must have and maintain Property & Casualty Broker-Agent License

The estimated starting compensation range for this full-time position is $47,500 – $60,000 annually, plus benefits.

Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

We are actively recruiting for an Associate Account Manager, to join the InterWest Team, in our Commercial Lines Department! The Associate Account Manager position is an introductory position for unlicensed individuals in the process of obtaining a Property & Casualty Broker-Agent license -or- those newly licensed without a book of business assigned or a small and less complex book of business assigned to maintain.

The Associate Account Manager develops and demonstrates an understanding of the sales process and supports the sales process for new and renewal business. This position will maintain effective client and carrier relationships by providing exceptional customer service with a focus on client retention within the Commercial Lines department.

This position can be based in our Roseville or Sacramento offices.

InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients’ financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases.

We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be.

Our team is comprised of talented professionals who:

• thrive in a high energy organization
• have a desire to provide the highest quality of customer service
• are committed to giving back to the communities in which we work and live
• maintain the highest ethical standards
• enjoy a culture that encourages life-work balance
• value an inclusive, diverse work environment

JOB DUTIES AND RESPONSIBILITIES

The essentials and responsibilities for the position include the items listed below. Other duties and responsibilities may be assigned.

• Maintain consistent and continuous communication with assigned clients, including tasks related to new business set up and applications, renewal applications and marketing
• Introductory understanding of insurance industry and a basic understanding of the overall company
• Apply knowledge and understand the extent and terms of the coverage offered
• Engage in the service process in tandem with a Broker or experienced Account Manager to successfully support the client by establishing best practices and meet the service expectations of clients in accordance with the Commercial Standards and workflows
• Maintain current and accurate client data in the Agency Management System
• Maintain timeliness and completeness of work when interacting with clients, agency, and carrier personnel to minimize potential for errors and omissions claims
• Account processing including, but not limited to review of quotes, policy changes and endorsement processing, preparing proposals, binding coverage, basic insurance related contract review, preparing certificate templates and correct policy forms, invoicing, premium financing and confirming policy accuracy for delivery to client, and processing final audits
• Resolve issues relating to accounting or client billing
• Review and process pending cancellations and final cancellations
• Escalate client issues to Supervisor or advise the Broker on client issues as appropriate
• Provide needed information to clients, carriers, Broker and other internal personnel
• Regular attendance and participation in InterWest’s industry specific practice groups (if applicable)
• Participate in seminars/webinars and other trainings to maintain required skill levels and further develop career and industry knowledge
• Take necessary required licensing training to obtain Property & Casualty Broker-Agent license
• Obtain Property & Casualty Broker-Agent license
• Maintain required continuing education annually to ensure renewal of Property & Casualty Broker-Agent License

JOB QUALIFICATIONS

• Education: High school diploma or equivalent.
• Experience:  Knowledge of, or experience in the insurance industry is preferable.
• Licensing: Active Property and Casualty Broker-Agent License or obtained within 90 days of employment

The estimated starting compensation range for this full-time position is $42,500 – $47,500 annually, plus benefits. Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

We are actively recruiting for a Human Resources Benefits Coordinator to join the InterWest team! The HR Benefits Coordinator supports the administration and communication of employee benefits programs. This position serves as a point of contact for staff inquiries, ensuring accurate documentation, timely enrollment, and compliance with company policies and regulations. The Benefits Coordinator must be detail-oriented, customer-focused, and capable of managing multiple tasks across benefits administration and data entry. This position assists employees with navigating their wellness benefits while supporting HR initiatives to improve employee experience and organizational efficiency.

This position will be based in our Sacramento office.

InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients’ financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases.

We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be.

Our team is comprised of talented professionals who:

• thrive in a high energy organization
• have a desire to provide the highest quality of customer service
• are committed to giving back to the communities in which we work and live
• maintain the highest ethical standards
• enjoy a culture that encourages life-work balance
• value an inclusive, diverse work environment

JOB DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities for the position include the items listed below.  Other duties and responsibilities may be assigned.

• Assist with employee inquiries, concerns, and HR-related requests in a timely and professional manner.
• Serve as back-up to HR Benefits Administrator for new hire benefits orientation.
• Monitor and respond to HR Mailbox and other benefits inquiries.
• Create, maintain and regularly update employee personnel files and records.
• Maintain and utilize HRIS system relative to benefits updates.
• Manage, track and approve benefits enrollment for newly eligible employees.
• Review and approve qualified benefit additions, changes and terminations.
• Continually audit all carrier bills to ensure enrollment data and rates are accurate.
• Collaborate with Benefits Administrator, internal Broker and Account Manager to create educational flyers.
• Assist with annual open enrollment preparation including system updates, document distribution and employee notifications.
• Handle confidential information with discretion.
• Update IW intranet benefits page.
• Assist with company health fairs and wellness challenges.
• Support the HR team in coordinating and administering employee leave of absence requests.
• Assist with employee inquiries, concerns, and HR-related requests in a timely and professional manner.
• Provide general clerical support and complete special projects for the HR department as needed.
• Assist with benefits auditing.
• Support payroll benefits coordination.
• Participate in cross functional HR projects.
• Perform other related duties as assigned.

JOB QUALIFICATIONS

• Education:  High school diploma or equivalent, required. Some college preferred.
• Other:  Occasional travel between sites or to meetings may be required.

Experience:

• Minimum of 2 years working as an HR Benefits Coordinator or Benefits Assistant experience required.
• Foundational knowledge of the principles, practice and techniques of Human Resources administration.
• Demonstrated administrative and organizational skills.
• Experience providing high quality customer service.
• Experience Using HR/Benefits information systems (ExponentHR experience desired but not required).
• Strong data entry skills and experience.
• Intermediate skills using various computer software applications (Microsoft Office and payroll/benefit systems).
• Ability to successfully meet deadlines.
• Demonstrated experience establishing and maintaining positive interpersonal relationships and work in a team environment.
• Experience working confidentially with employee HIPPA information.
• Strong verbal and written communication skills.
• Ability to work independently, organize work and collaborate with others.
• Excellent proofreading skills.
• Exceptional attention to detail.

The estimated starting compensation range for this full-time position is $43,000 – $60,000 annually, plus benefits.

Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

 

We are actively recruiting for a Human Resources Generalist to join the InterWest team. The Human Resources Generalist executes regional human resources activities, programs, and policies which are complex and may be confidential in nature. Provides leadership with personnel assistance in identifying, evaluating and resolving employee relations and work performance problems. Promotes positive employee relations through effective communications, and fair implementation of company philosophy, polices and benefits.

This position can be based in our Chico or Sacramento office.

InterWest has been recognized continually for our outstanding client service, company culture and community service. Our clients’ financial growth and security is our top priority. We understand that as the insurance world evolves and competition intensifies, the need for innovative thinking increases.

We continue to develop new, creative insurance solutions for our clients and effective work processes and tools for our employees. Our structure is based on successful teamwork, both internally and with our external partners. We have one strong unifying vision, which is to continuously flourish as an industry leader and be the best organization we can be.

Our team is comprised of talented professionals who:

• thrive in a high energy organization
• have a desire to provide the highest quality of customer service
• are committed to giving back to the communities in which we work and live
• maintain the highest ethical standards
• enjoy a culture that encourages life-work balance
• value an inclusive, diverse work environment

JOB DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities for the position include the items listed below.  Other duties and responsibilities may be assigned.

• Participates in the development of Human Resources programs, policies, procedures and guidelines to help align the workforce with the strategic goals of the company.
• Assists with regional employee relations activity.  Ensures compliance with all company policies, local, state and government regulations. Counsels and advises leadership on how to address employee relations needs. Assists HR Director or Senior HR Manager with investigations and recommending appropriate action to departmental leadership. Monitors corrective action plans. Recommends best practices to establish and maintain a positive employer-employee relationship and promote a high level of employee morale and motivation.
• Administers Human Resources programs including the performance review process, merit increase planning, service recognition and social events, and preparation of job descriptions as needed.
• Participates and assists Director of Learning and Development with training as needed and communicates Human Resources program, policy and practice changes to leadership and staff.
• Conducts new employee orientation to educate staff on procedures, policies and practices, employment benefits, and foster a positive attitude toward the company’s mission and goals.
• Maintains accurate, up-to-date, and complete regional personnel records and monitors for retention compliance.
• Reviews, approves and audits employee personnel action requests. Maintains and utilizes HRIS system to track employment changes and respond to management reporting requirements.
• Conducts bi-annual I-9 audits to ensure compliance.
• Manages employee leaves of absences (FMLA, CFRA, PDL, PFL, ADA etc.) ensuring employees are properly notified of rights and responsibilities, benefits, pay, and approval status in accordance with state and federal leave and disability laws.
• Manages full-cycle recruitment activities including sourcing, screening, interviewing and onboarding of candidates.
• Creates and posts job openings internally and externally.
• Partners with leadership to understand role requirements.
• Maintains ATS (applicant tracking system).
• Responsible for the hiring and release of temporary clerical and administrative personnel.
• Assists Regional Facilities Manager as needed with items such as space planning, security, employee moves, and building update communications to staff.
• Prepares written warning notices, separation notices and conducts exit interviews. Identifies emerging concerns and trends.
• Maintains awareness of relevant legal developments affecting human resources; works with Human Resources team to train leadership and monitor company policies and practices to ensure compliance.
• Prepares and submits required federal and state compliance reports ensuring accuracy, timeliness, and adherence to applicable regulations and organizational standards.
• Manages and/or contributes to special projects as needed.

Additional Responsibilities

• May participate in or conduct management or staff informational meetings.
• Performs other related duties as assigned.

JOB QUALIFICATION:

• Education: Bachelor’s degree in Business Administration, Human Resource Management or a related field, or an equivalent combination of education and experience appropriate for the position.
• Experience: At least three years’ applicable experience involving knowledge of the principals, practice, and techniques of Human Resources administration.   Solid knowledge of state and federal regulations related to Human Resource administration required.
• Other – Travel between sites or to meetings may be required.

The estimated starting compensation range for this full-time position is $62,000 – $98,000 annually, plus benefits. Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Join INTERWEST INSURANCE SERVICES, LLC Sales Team!  Broker Role with Great Earning Potential!

Are you looking for a career where you can make a real impact, earn a competitive income, and help clients secure their futures? InterWest Insurance Services is actively seeking motivated Sales Representatives to join our growing team of Brokers! In this role, you’ll not only have the opportunity to build meaningful relationships with clients but also unlock great earning potential. If you’re passionate about providing exceptional service and ready to grow professionally, this is the perfect opportunity for you!

Why Choose InterWest Insurance Services?

At InterWest Insurance Services, our clients are at the heart of everything we do. Since 1910, we’ve been helping individuals and businesses protect what matters most to them. We are committed to providing our clients with innovative insurance solutions and exceptional customer service, and we’re looking for dynamic Brokers who share that passion.

We believe in rewarding hard work and dedication, offering you a career with the potential to grow both personally and financially. The more you help our clients succeed, the more you’ll succeed too! With us, you’ll enjoy a supportive environment where your contributions are recognized and celebrated.

What Sets Us Apart:

• Client-Centered Focus: You’ll be helping clients safeguard their financial future, giving them peace of mind. Your ability to provide personalized, effective insurance solutions will make a real difference in their lives.
• Earning Potential: At InterWest Insurance Services, your earning potential is in your hands. With a competitive commission structure, the more clients you help and the more policies you sell, the more you’ll earn.
• Career Growth: We offer endless opportunities for personal and professional development. With ongoing training, mentorship, and support, you’ll have everything you need to succeed and advance in your career.
• Supportive Team Environment:  We value each person’s unique strengths and ensure everyone has the tools, training, and support they need to thrive. You’ll work alongside a team of professionals who are invested in your success. Whether you need guidance or just a word of encouragement, we’re here to support you every step of the way.
• Clear Vision & Mission: We are on a mission to redefine the insurance experience and become the dominant middle market agency. Our forward-thinking approach and commitment to continuous innovation make InterWest Insurance Services a place where you can make a lasting impact.
• Giving Back: At InterWest Insurance Services, we believe that success means making a positive impact in the communities we serve. We actively participate in charitable initiatives and encourage all employees to get involved in community outreach efforts. When you join us, you’ll be part of a team that believes in the power of giving back.

What You’ll Do:

As a Broker, you’ll be at the center of everything we do—helping clients find the best solutions, building lasting relationships, and making a real difference in people’s lives. Here’s what you’ll be responsible for:

• Client Acquisition & Relationship Building: You’ll identify new business opportunities, win new accounts, and nurture long-term relationships with existing clients. Building rapport and trust with clients will be key to your success.
• Provide Expert Insurance Solutions: Understand your clients’ unique needs and tailor insurance solutions that offer them the best protection. Your role will be to deliver peace of mind by finding the right coverage for each client.
• Prospecting & Networking: Using a variety of innovative marketing, business development strategies, including cold calling, networking, and referrals, you will build a strong pipeline of prospects and maintain a healthy book of business.
• Risk Management & Consulting: Help clients assess their risks and provide expert advice on how to reduce their exposure. Your insights will help them protect their future.
• Team Collaboration: Work hand-in-hand with Account Management and other departments to deliver top-notch service, from timely communication to policy renewals, all while maintaining strong, professional relationships with insurance carriers.

What We’re Looking For:

• Motivation & Ambition: You’re eager to take on challenges, drive results, and build a career with great earning potential. You thrive in a performance-driven environment and are motivated to achieve success.
• Client-Focused: You genuinely care about understanding your clients’ needs and offering personalized solutions that protect their financial well-being.
• Strong Communication Skills: You’re an excellent communicator, capable of building relationships and clearly explaining complex insurance products in a way that makes sense to your clients.
• Self-Starter: You’re proactive, organized, and have the discipline to manage your own schedule and work toward sales goals with minimal supervision.
• Collaboration & Team Spirit: You’re someone who thrives in a team environment and understands that success is about lifting each other up. At InterWest Insurance Services, we support one another and celebrate each team member’s wins.
• Community Focus: You have a passion for making a difference and are eager to get involved in community outreach and philanthropic activities.

Qualifications:

• Education: A high school diploma is required. While a degree in Insurance & Risk Management, Marketing, Finance, or Economics is a plus, we’re more focused on your drive and determination to succeed and your willingness to learn.
• Licensing: A Property & Casualty Broker-Agent License and/or Life & Health Broker-Agent License is required. If you don’t have one yet, don’t worry—we’ll help you obtain it!
• Requirements: 2+ years’ of successful sales experience, a valid driver’s license, reliable transportation, and the ability to comply with InterWest Insurance Services Auto Usage Policy.
• Nice to have but not required: Experience selling a service or product in the following industries:
  • Agriculture
  • Construction
  • Social Services / Human Services
  • Financial Services
  • Sports / Outdoor Recreation

Why You’ll Love Working with Us:

• Great Earning Potential: The more clients you help, the more you’ll earn. With a competitive commission structure, your hard work directly impacts your income.
• Comprehensive Training & Support: You’ll have access to extensive training, resources, and mentorship to help you succeed in your role and advance in your career.
• Collaborative Environment: Work alongside a team that values success and teamwork, where your contributions are recognized, and you’ll always have someone to support you.
• Work-Life Balance: Enjoy flexibility in your work schedule
• Impactful Work: You’ll do more than just sell insurance—you’ll help clients protect their futures while giving back to the community and being part of something greater than yourself.

Ready to Maximize Your Earning Potential?

At InterWest Insurance Services, we are more than just an insurance agency—we are a team united by a shared purpose: to help people, support our communities, and drive meaningful change in the industry.

If you’re ready to take your career to the next level, build meaningful relationships, and unlock great earning potential, InterWest Insurance Services is the place for you. Our client-first approach and competitive compensation plan give you the perfect opportunity to thrive in the insurance industry.

Apply Today and Start Building Your Future with INTERWEST INSURANCE SERVICES!

The starting base compensation for this full-time position ranges from $60,000 to $75,000 annually PLUS earned commissions.

Compensation for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and geographical location. The hiring range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.