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Category Archives: Agency Operations

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Wooden gavel with radiation flag. 3D rendering isolated on white background

‘Nuclear’ Jury Verdicts Should Be on Every Insurance Broker’s Radar

Agency OperationsBy InterWest Insurance ServicesAugust 8, 2024

The size of jury awards has been exploding in the last few years, and they are often exceeding the limits that businesses have on their liability policies, which could leave them paying out of pocket. Besides creating problems for those businesses, it could also be problematic for their insurance brokers if they are accused of…

succession planning

The Importance of Cross-Selling to Build Your Book

Agency OperationsBy InterWest Insurance ServicesJuly 1, 2024

One of the most effective ways to generate more sales for your agency is to cross-sell to your existing clients. If you haven’t tapped your current book of business to sell additional policies they need, you could be missing out on an easy sale. After all, once – you have them as a client, and…

A photo of business people having discussion in board room. Male and female professionals are seen through glass. They are working in office.

New FTC Rule Bans Non-Compete Agreements

Agency OperationsBy InterWest Insurance ServicesMay 31, 2024

The Federal Trade Commission on April 23 approved a new rule that bans employers from requiring new employees to sign non-compete agreements. The rule will take effect in August 2024, after the commission voted 3-2 to approve it. Besides banning future non-compete agreements, the new rule also nullifies all existing non-competes and requires employers to…

stress

Report Highlights Stress of Hard Market on Insurance Agency Staff

Agency OperationsBy InterWest Insurance ServicesMay 2, 2024

Independent property/casualty insurance agents are facing one of the most brutal hard markets in decades and many of them are struggling as they have to deliver bad news of non-renewals sometimes on a daily basis. With no end in sight to the market madness, agencies are taking steps to stay strong and help their employees…

Businessmen making handshake with partner, greeting, dealing, merger and acquisition, business cooperation concept, for business, finance and investment background, teamwork and successful business

Managing the Sale of Your Agency

Agency OperationsBy InterWest Insurance ServicesMarch 22, 2024

If you are at the point when you have primed your insurance agency for sale and have found a potential buyer, you’ll need to be prepared for the next steps to ensure a smooth and effective transition. You will need to set an extraordinary amount of time aside for discussions and the due diligence process,…

Businesswoman handshake and business people. Successful business concept.

Will Private Equity Investors Start Pursuing Insurance Brokers Again in 2024?

Agency OperationsBy InterWest Insurance ServicesFebruary 16, 2024

Since the Fed started its aggressive campaign of increasing rates to tame inflation, the amount of dealmaking by private equity firms in the insurance brokerage space has slowed and valuations have dropped.   The drop in activity mirrored what was happening with private equity investors overall in the past two years when they pulled back…

workplace safety

Nine Tips for Reducing Workplace Stress

Agency OperationsBy InterWest Insurance ServicesJanuary 22, 2024

Work-related stress claims cost U.S. companies $200 billion to $300 billion a year, according to the American Institute of Stress. Stress can result in a number of secondary mental and physical illnesses and direct physical injuries, which directly affects health care costs, worker productivity — and can even result in workers’ compensation claims. In fact,…

acquisition

Three Steps for Priming Your Agency for Acquisition

Agency OperationsBy InterWest Insurance ServicesDecember 22, 2023

If you are building your insurance agency with the goal of being acquired, there are steps you can take to sweeten the pot by positioning your agency for success and growth. For agency owners who one day want to cash out, the most important thing is having a thriving agency with direction and a strong…

Mentoring Can Boost Retention, Employee Satisfaction and Production

Agency OperationsBy InterWest Insurance ServicesNovember 21, 2023

As the job market remains tight, insurance agencies have to take extra steps to ensure employee satisfaction by providing them with opportunities for personal growth and advancement. One of the best ways to help your staff and producers succeed is to have in place a mentoring program for them. Mentoring, which typically involves pairing a…

Loss ratio acquisition

Rolling Over a Carrier Broker of Record after a Merger/Purchase

Agency OperationsBy InterWest Insurance ServicesOctober 24, 2023

One of the main orders of business for an agency that’s just purchased a counterpart is how to transfer the accounts that the latter has with various insurers. While it’s easier to roll them over if both agencies have appointments with the same carrier, it’s more difficult for accounts covered by insurers with which the…

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