Our Claim Consultation and Advocacy services are provided by experienced, in-house claim professionals who work in tandem with our Risk Management staff to reduce the ultimate cost of insurance and provide our clients with a competitive edge.
A designated Claim Specialist serves as a liaison and advocate through the claims process to facilitate communications with the carrier or claims administrator, to resolve issues and ensure a prompt and equitable outcome.
We tailor a claims management program to meet our clients’ unique needs and provide a written service timeline that outlines our commitments.
With our breadth of technical expertise in workers’ compensation laws and regulations we employ a proactive claims management approach designed to reduce our clients’ insurance costs and improve the workplace health of their employees. Our Specialists have extensive workers’ compensation claim management experience across a variety of industries to help navigate the complexities of the workers’ compensation system and the experience rating process.
Property & Casualty Claims
Our experienced claims professionals have backgrounds in commercial property, automobile, general and professional liability claims management, serving a diverse industry segment. Our combined depth of experience in the insurance and claims industries helps to guide our clients through the complex and frequently confusing aspects of the claims management process. Our involvement is vital in the event of a coverage dispute, claim denial or a catastrophic claim.
Construction Defect Claims
As an industry leader in the construction space, we guide our contractors through the intricacies and inherent risk of construction defect claims. Our tenured construction defect claims professionals understand the importance of aggressive claims management and policy contract review to facilitate favorable outcomes. We have developed long-term relationships with key claim partners, coverage counsel and defense attorneys with whom we work to evaluate damage, review policies and contracts and pursue risk transfer opportunities.
Personal Lines Claims
Our experienced Specialists understand the unique trends and challenges of personal insurance claims and are prepared to respond immediately at the time of a loss. They act with urgency and empathy, while providing technical direction and effective solutions. Our Specialists help our clients understand the claim process, how deductibles apply, and then to monitor to ensure they are ultimately handled fairly.