Tracie Buchanan

Tracie joined InterWest in August, 2001 and has played a major role in developing and expanding the Claim Services Department.  Prior to joining InterWest, she spent 10 years working for regional and national insurance carriers, where she gained invaluable insurance and claims operations expertise which has served as the foundation for the current workers’ compensation consultation and advocacy services platform.

During Tracie’s tenure in InterWest’s Claim Services Department, she has held operational, supervisory and consultative positions.  Her diverse experience has honed strong training, development and leadership skills and contributed to her extensive understanding of the workers’ compensation claims and regulatory environment.

Tracie also serves as Sr. Claims Consultant focusing on workers’ compensation claims consultation and advocacy for key clients.  Her in-depth knowledge and experience have been key in creating and fostering relationships with numerous insurance carriers and in successfully advocating on behalf of her clients.  She has experience with a variety of industry segments and is a core member of InterWest’s Social Services and Agricultural Practice Groups.

In addition to her role as Claims Consultant, Tracie works with Cristo Rey Charter High School of Sacramento to provide business training for their work-study students and serves as a mentor for InterWest’s Summer Internship Program.     In recognition of her training and development abilities, she recently was offered the role of Development Manager of the Claims & Risk Management Department where she assists with mentoring and developing junior colleagues as well as well as new employees.

Tracie has also worked in collaboration with California’s Workers’ Compensation Insurance Rating Bureau (WCIRB) on a wide range of challenging experience modification and rating issues, further establishing her as a vital professional resource.

Tracie has a firm and long-standing commitment to giving back to the community and is actively involved with several “InterWest Gives Back” initiatives.  She has also volunteered at the Children’s Receiving Home for the past 10 years.

Tracie holds her Fire & Casualty Insurance License, the Workers’ Compensation Claims Administration (WCCA) and Workers’ Compensation Claims Professional (WCCP) designations.