Distinguished Employee Spotlight – Surray Serpa

Each year, InterWest recognizes employees who are identified by their co-workers as having demonstrated an extraordinary commitment to their clients, workmates as well as their community. This partnership between work and giving back makes them stand out for their invaluable contributions. ______________________________ Surray Serpa Account Manager, Commercial Lines Department Nevada City, California Surray’s positive attitude…

PBMs Feeling the Heat on All Fronts

While drugmakers have been assailed for years for increasing their prices and driving the cost of medications higher and higher, there is another player in the health care space that is receiving increased scrutiny: pharmacy benefit managers. PBMs are intermediaries, acting as go-betweens for insurance companies, self-insured employers, drug manufacturers and pharmacies. They can handle…

Insurance Commissioner Orders Workers’ Comp Rate Reduction

California Insurance Commissioner Ricardo Lara has issued an order that cuts the average advisory workers’ compensation benchmark rate across all classes by 2.6%, starting Sept. 1. After holding a public hearing in June, Lara rejected the Workers’ Compensation Insurance Rating Bureau’s recommendation that the benchmark rate increase 0.3%. The difference between the WCIRB-proposed rate and…

Distinguished Employee Spotlight – Kelli Martin

Each year, InterWest recognizes employees who are identified by their co-workers as having demonstrated an extraordinary commitment to their clients, workmates as well as their community. This partnership between work and giving back makes them stand out for their invaluable contributions. ______________________________ Kelli Martin Accounting Clerk, Agency Bill Processing, Accounting Department Chico, California Kelli possesses…

Cyber Insurance Pricing Ebbs

After two years of massive rate increases, cyber insurance market pricing has been softening and transitioning into a buyers’ market, according to a new report by Aon Plc. In 2021 and 2022, 100% rate increases for cyber liability insurers were common, but a number of factors are finally starting to drive rates lower. Experts recommend…

Commercial Auto Insurance Rates Spiking

Skyrocketing claims costs and higher accident rates are pressuring the commercial auto insurance market, as insurers impose increasingly larger rate hikes and more are pulling out of the market or restricting who they will cover. While rate increases have been the standard for nearly a decade, since 2022 hikes are growing larger — often in…