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The following opportunities are currently available at our offices:

We are pleased to offer our Summer Internship Program, which will provide you with a paid 10-week part-time internship during the summer of 2022. InterWest offers this excellent opportunity to help support you in building your skills, gaining valuable experience, and being prepared to pursue open job opportunities at InterWest or the insurance industry after graduation. Internship to start on Tuesday May, 31 and will run through August 3, 2022. At the end of the 10-week program we nominate our best interns, who have the potential to excel as leaders and contributors in the commercial insurance brokerage business, for a scholarship through the Council of Insurance Agents and Brokers. Last year two of our interns were awarded $5,000.00 scholarships!

Qualifications:

  • College Junior/Senior/Recent Grad with relevant interest in learning more about the insurance industry.
  • Self-motivated, dependable, responsible, honest, independent, and team player.
  • Must be able to commit to 20 hours per week.

NEXT STEPS:

Are you ready to explore this opportunity?

Please click the “Apply Now” button to fill out an online application and upload your cover letter and resume.

We are actively recruiting an Account Manager in our Benefits Department to join the InterWest team. The Account Manager is responsible for enhancing and solidifying effective client relationships by providing exceptional customer service with a focus on client retention.

This position will be serviced out of our Chico or Redding office.

JOB RESPONSIBILITIES:

Develops effective client relationships by:

  • Maintaining consistent and continuous communication with assigned clients.
  • Providing prompt and courteous service and assistance to clients as needed.
  • Meeting or surpassing the customer service expectations of clients in accordance with agency standards and workflows.
  • Providing needed information to and resolving issues for clients.

Performs or assists with account administration by:

  • Completing client servicing tasks related to new business set up and applications, renewal applications, and policy research.
  • Maintaining current and accurate customer databases and files.
  • Assisting in account processing, installing new policies, ordering client materials
  • Assisting client in daily administrative issues, enrollments, claim problems
  • Coordinating open enrollment meetings as needed
  • Marketing new business and renewals.

Ensures the accuracy and value of service to clients by:

  • Maintaining competency and knowledge of client data including policy information, significant dates and deadlines, and changes to client records.
  • Escalating client issues or advising the Producer on client issues as appropriate.
  • Participating in seminars and other training to maintain required skill levels and enhance job and industry knowledge.

Manages required annual continuing education and renewal of Life-Only, Accident and Health Agent license.

Marginal Functions

  • Other duties as assigned.
  • Printing and collating client materials.

JOB QUALIFICATIONS:

  • Education:  High school diploma or equivalent.
  • Special Requirements:  Active Life-Only, Accident and Health Agent license or obtained within 90 days of employment.

We are actively recruiting an Account Manager in our Benefits Department to join the InterWest team. The Account Manager is responsible for enhancing and solidifying effective client relationships by providing exceptional customer service with a focus on client retention.

This position must be based out of InterWest’s Petaluma, CA office.

JOB RESPONSIBILITIES:

Essential Functions

Develops effective client relationships by:

  • Maintaining consistent and continuous communication with assigned clients.
  • Providing prompt and courteous service and assistance to clients as needed.
  • Meeting or surpassing the customer service expectations of clients in accordance with agency standards and workflows.
  • Providing needed information to and resolving issues for clients.

Performs or assists with account administration by:

  • Completing client servicing tasks related to new business set up and applications, renewal applications, and policy research.
  • Maintaining current and accurate customer databases and files.
  • Assisting in account processing, installing new policies, ordering client materials
  • Assisting client in daily administrative issues, enrollments, claim problems
  • Coordinating open enrollment meetings as needed
  • Marketing new business and renewals.

Ensures the accuracy and value of service to clients by:

  • Maintaining competency and knowledge of client data including policy information, significant dates and deadlines, and changes to client records.
  • Escalating client issues or advising the Producer on client issues as appropriate.
  • Participating in seminars and other training to maintain required skill levels and enhance job and industry knowledge.

Manages required annual continuing education and renewal of Life-Only, Accident and Health Agent license.

Marginal Functions

  • Other duties as assigned.
  • Printing and collating client materials.

Job Qualifications:

  • Education:  High school diploma or equivalent.
  • Experience:  At least three to five years’ work experience in the insurance industry or related field.
  • Special Requirements:  Life-Only, Accident and Health Agent license required.

 

We are actively recruiting for a Commercial Lines Account Manager with General Business experience to join the InterWest team. This role is responsible for enhancing and solidifying client relationships by providing exceptional customer service with a focus on client retention. The Commercial Lines Account Manager also provides high level support to producers, is professional, self-motivated and driven.

This position can be based in our Woodland, Merced, Chico, Roseville or Sacramento office. Candidates that reside outside of the listed locations are encouraged to apply and may be considered for a remote opportunity.

JOB RESPONSIBILITIES:

Develops effective client relationships by:

  • Maintaining consistent and continuous communication with assigned clients.
  • Providing prompt and courteous service and assistance to clients as needed.
  • Meeting or exceeding the customer service expectations of clients in accordance with agency standards and workflows.
  • Providing needed information, and resolving problems for clients.

Performs account administration by:

  • Handles all aspects of new business and renewal marketing, including new business set up & application preparation, renewal application preparation, policy research, submitting to and receiving quotes from carriers, and review of quotes received
  • Maintaining current and accurate customer databases and files.
  • Manages account processing, including but not limited to preparing proposals, ordering policies, binders, ID cards, certificates, invoicing, premium financing and processing policies.
  • Understanding or determining the reasons for account cancellations or potential cancellations to prevent reoccurrences or missed opportunities to save an account.
  • Resolving issues relating to accounting or client billing.

Ensures the accuracy and value of service to clients by:

  • Maintaining competency and knowledge of client data including policy information, significant dates and deadlines, and changes to client records.
  • Escalating client issues or advising the Producer on client issues as appropriate.
  • Participating in seminars and other training to maintain required skill levels and enhance job and industry knowledge.

Meets annual continuing education requirements for renewal of Property and Casualty Broker-Agent License.

Performs other duties as requested by the Commercial Lines Supervisor and / or Commercial Lines Senior Manager.

JOB QUALIFICATIONS

  • 3 years general business/account management experience
  • Education – High school diploma required; some college level coursework preferred
  • Excellent prioritization skills and organization skills
  • Excellent written and oral communication skills
  • Strong mathematical and analytical skills

Required Certification – Property and Casualty Broker-Agent License

We are actively recruiting for a Desktop Operations Engineer. The Desktop Operations Engineer will be responsible for supporting Desktop Operations, which includes managing and resolving tickets, end user problems, office equipment, and logistics.  Maintaining a good rapport by providing in-person support for remote offices.

This position can be based in our Sacramento office.

JOB RESPONSIBILITIES:

Essential Job Functions:

  • Add/disable users to system, AD, phones, WebEx, VDI, profiles, apps, etc.
  • Setup and maintain end user systems, including mobile devices.
  • Travel to each office as needed to ensure systems and equipment are running optimally and to resolve issues that cannot be fixed remotely.
  • Take all helpdesk tickets and see them through to a solution and knowledge transfer from department admins to build knowledge.
  • Trend tickets and communicate issues rapidly to staff those trends and issues.
  • Maintain logistics for conference rooms.
  • Support office infrastructure such as UPS, Copiers, scanners, mailroom, UPS, faxing, and postage equipment.
  • Safely dispose of and ensure the secure destruction of equipment with InterWest data.
  • Must be able to handle prioritization of many issues and use time wisely to accomplish the important issues at hand.
  • Must be able to work after hours as needed for on-call rotation and during outages as specified by the Information Desktop Operations Manager.

Required Skills

  • Knowledge of network hardware and operating systems, data center equipment and software, VDI Server and Client software.
  • Ability to install, configure and troubleshoot all end user equipment, as well as install, manage and maintain the operating systems on that equipment.
  • Manage systems using tools such as Active directory and group policy.

Additional Responsibilities:

  • Attend workshops and training related to information technologies.
  • Performs other tasks as requested by the Desktop Operations Manager.

JOB QUALIFICATIONS

Education and Experience:

  • Must have current system management certification such as A+, CompTIA. MCP, VCP, MCSE, CNA highly preferred. 3+ years in helpdesk support or a supporting IT role in an organization.

Special requirements:  Must have valid driver’s license, access to a vehicle, and be able to comply with InterWest Insurance Services Personal Auto Usage Policy.

We are actively recruiting for Brokers to join the InterWest team. Our Brokers sell and service insurance policies on behalf of clients of InterWest Insurance Services LLC in compliance with the laws of the State of California, rules of the Department of Insurance, and established policies and procedures of InterWest Insurance Services LLC.    Our Brokers provide clients with peace of mind and security by creating innovative risk management solutions to prevent or reduce the potential for loss for our customers, and to assist our clients through unforeseen financial loss.

These positions can be based out of multiple locations.

JOB DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities for the position include the items listed below.  Other duties and responsibilities may be assigned.

  • In coordination with Management, sets sales expectations and generates the revenue related to meeting or exceeding those expectations.
  • Acquires new clients and wins accounts against competitors, while building and maintaining relationships with ongoing clients.
  • Continually prospects business opportunities through cold calling, networking, and client/business partner referrals to establish and maintain a pipeline of potential new customers.
  • Devises innovative methods for attracting and retaining clients using available advertising, marketing techniques, and business development activities.
  • Researches prospects and client’s industries and keeps current with changes in the insurance industry.
  • Gathers information from and meets with prospects/clients to assess their risk profile and get an in-depth understanding of their insurance needs.
  • Works as production team member in tandem with Account Management to successfully support the client by establishing best practices for timely communication, game plans for new business prospects, and strategies for renewing policies well in advance of deadlines.
  • Provides complete and thorough information on new business opportunities, such as loss runs and narratives to Account Management.
  • In coordination with Account Management diligently and effectively markets the insurance products offered in accordance with Company standards. Gathers and presents competitive quote and proposal information for new client coverage as well as renewal and expanded coverage for existing clients.
  • Assists client in understanding the extent and terms of the coverage offered.
  • Maintains timeliness and completeness of work when interacting with clients, agency and company personnel to minimize potential for errors and omissions claims.
  • Ensures that premium payments and other payments due from clients are received in a timely fashion and assists with any necessary collection efforts in compliance with Company standards.
  • Builds solid working relationships with key personnel at insurance companies.
  • Consults with clients on risk management and how to reduce the risk of loss liability and exposure that can lead to a claim.
  • Understands and keeps informed of what InterWest has to offer clients and promotes InterWest’s Value Added Services. Works in close coordination with company personnel in Claims, Risk Management, and outside resources.
  • Attends Sales Meetings such as CRISP, GAP, focus groups, and the Sales Exchange.
  • Uses Company systems and procedures for client file maintenance, invoicing, claims, renewal processing and new account submissions.
  • Actively participates and engages in use of InterWest Sales Platform and Sales Training.

SUPERVISORY RESPONSIBILITIES
None

 

JOB QUALIFICATIONS

Education: High school diploma or equivalent required.  Bachelor’s degree in a subject area such as Insurance and Risk Management, Marketing, Finance, or Economics is beneficial but not required.

Licensing: Must have and maintain applicable Property and Casualty Broker-Agent License and/or Life and Health Broker-Agent License.

Special Requirements: Must have valid driver’s license, access to a reliable vehicle or appropriate and authorized mode of transportation, and be able to comply with InterWest Insurance Services Personal Auto Usage Policy.